Viewing posts for the category Rider Community
April has arrived and that means it’s time for one of the biggest music festivals in the world, Coachella! For the next 3 weekends, hundreds of thousands of concert goers will descend onto the California dessert for a weekend of music, fashion, and food. While Coachella is planned out quite well, the simple demand for transportation and increased traffic can make ordering an Uber or Lyft tricky. Here are our tops tips for ensuring your Coachella weekend and transportation needs go as smoothly as possible.
While you are on the music festival grounds keep in …
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Who knew that you could be “ghosted” by Uber Eats! According to The Wall Street Journal, who first reported this story, Uber Eats is working on delisting some of restaurants on its app to help weed out low-quality listings. Through this delisting process, Uber is introducing a new set of standards for listed restaurants that will help to cut down on ghost listings that contain the same menu as other listed restaurants.
The Verge describes Ghost Kitchens as “Virtual restaurants (Ghost Kitchens) don’t have a physical location where you can actually sit down and eat. Instead, they’re often run …
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Lyft has come quite a long way from originally having only one ride hail option to now having over 10 different options to suite everyone’s needs. While some ride types are only available in select cities, almost every city will have at least 3 different options to choose from. For fare estimates and a list of available ride types in your cities, visit our RideGuru Fare Calculator.
Lyft Cash is an alternative way for riders to pay for Lyft rides rather than placing a credit card on file within the app. The Lyft Cash feature lets users add money as often as needed to their Lyft accounts to pay for rides. You can even use the Lyft cash feature to add cash to you Lyft app through various storefronts! Find out more below.
Before using Lyft Cash you will have to set this feature up as your preferred payment method within your app by navigating to “Payments” and choosing “Lyft Cash” as your …
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In the world of customer service, there are always great service providers, who go above and beyond, bad service providers, who seem like they’d rather be on vacation, and everything in between. One of the nice things about rideshare platforms is the ability to rate. Not only can a passenger rate their driver, but the drivers can also rate the passengers. No one wants a bad driver or a bad passenger; they’re both miserable.
Rating scales for both Uber and Lyft are one to five stars. It is custom to always give 5 stars unless your ride was less than …
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